WHAT SOME OF OUR CUSTOMERS HAVE SAID:
Great packing job, one model out of 72 or so having an easy-fix break is a new best I think? And I've never had a problem in the past so that's really saying something. As usual the photos didn't do justice to the paint, especially on the higher-tier models like the Heroes and Lord-Arcanum on Tauralon which is truly stunning. I want to build lists around that character now just to show him off!
Thank you once again for your diligence in helping me with the weapon options on the Evocators and Dracolines (and the recolor of the Lord-Arcanum's Dracoline). Everything looks great and is going to be fantastic on the table as well as in my display cases. You guys are a pleasure to work with as always!
Jason Boss
Wow, that was fast. Once again thank you for the great work you and your crew do. I always look forward to seeing what you guys have done whenever a new set is in your hands.
Charles Ross
The minis arrived today and I must say that they look even better in person than they did in the photos. You will definitely be the ones I go to if I need any more minis painted.
Scott Hawes
I had high expectations, and you still over-delivered. I keep telling my wife I can't believe how good of a job was done on them. Immensely worth the value, I appreciate all of the communication throughout the process as well as the passion and effort that went into painting these figures.
I wanted to offer some feedback on your service:
+ Great communication! I went into the process wary despite my research, but the constant updates and knowing what to expect next eased my worries. Continuing to do this will be of great help.
+ Great website. It's slick, it's the top search on Google when I searched for painted minis, and I really like that it showcases previous jobs. This is why I chose Painted Figs.
+ Unrivaled pricing. I trust that you know your business better than me, but I can't help but wonder if you could even increase your prices without impacting the number of orders you're receiving.
+ Personable communication; You were quick to be "human" with me, so to speak. I get incredibly turned off by scripted responses, and you gave me none of that. I appreciate it.
+ The packaging that my minis were returned in shows great care and concern for the product. I took worse care of them than you did, haha.
I have no real negative criticisms to offer. Even the 2 month long span between shipping the minis off to Sri Lanka and receiving them completed wasn't bad, in my opinion.
I don't get minis often, but due to the quality of the painting, and its affordability to do it with you, I may begin to dip my toes in it more. I look forward to speaking again.
Take care,
Taylor Worley
Got the minis, LOVE the finished result, will definitely use you again if I need more things painted. :)
Also, loved the packaging.
Helge Jordal
Just to let you know that I have received them finally and all is perfect. Many many thanks for the excellent job once again.
Your painting are the best miniatures in my collection. Soon I will come back for another big project.
Harrys Valeras
The minis arrived without a scratch!!!! Even the big AT-ST were spotless. Thanks for the great paint job and the superb packing.
Jordi Covas
They just came in today,
Only had a chance to go through a few of them at the time of writing but they look even better in person, thanks! I’m definitely reccomending you guys to anyone who is interested.
Alecos Pravlis
Thank you! Everything arrived and no damage, looks great!
Much appreciated :)
Alex Aquila
The modes arrived yesterday afternoon in the mail. The pictures you sent did not do their quality any justice; they are breathtaking. I could not be happier, they are just outstanding. Many many compliments to the team and to you.
If there is any post-service survey you have I will take it! Any complaint I could’ve had is moot when compared to the end product.
Many more compliments, I am elated at the work that has been done.
Neco Edwards
Finally received the last box, and everything looks fantastic. I have already used the new minis in a couple of games. Thanks so much for the excellent work!
Garth Kane
The miniatures have arrived safe and sound and I’m really pleased with them. They look excellent all together. I can’t wait to get them on the table for a battle.
I’ll have another commission for you in a few weeks time, but for now thank you for an excellent job.
David Everitt
The minis arrived the other day and I just wanted to pass on my thanks to you and your team.
The figures look awesome and beautifully packed. You provide a great and well-priced service.
Matt Hodgson
Hello. I'm writing to say that I received my figure and I just have to say they look even better in person. Once I receive my kickstarter exclusives...I'll be requesting your services again. Thank you.
Joe Ruchalski
I’d just like to say a huge thank you for the models you have provided. They have got here safe and sound. Absolutely love the painting and the packaging really well done.
Ben Hughes
I'm messaging you to let you know that the miniatures came in last Friday and they look absolutely fantastic.
It's great work as always and I'm very happy with how they turned out. The detail put into these is quite impressive and I've very happy with how the two damaged models where handled.
The damage done to them wasn't even noticed by me at first as the paintjob covered it so well and in the case of the hellhound even served to detail a battle harden beast. Thank you again as always.
You guy's at PaintedFigs do great work.
George Dunn
I received both boxes. Everything I sent to you arrived back to me. I am very happy with the painting and would like to say thanks. I was honestly nervous through the entire process, having never worked with you or your company, but I am very impressed with your customer service and your painting. I will definitely be reaching out to you in the future when I start my second army.
Once again I am very happy with everything and I would like to leave you a nice review to say thank you and to help aid in your future business.
Jay LaRosa
Fantastic, thank you so much. Once again, cannot overstate how happy I am with the work, I received compliments all night with how high quality the paint job is and multiple requests to know who did it for me, which I happily provided your website!
Dan Sedman
Wow! I am blown away. These models look fantastic! You guys are top notch. Your quality, price, packaging and customer service are awesome! I’ll let you know as soon as I have another project for you to quote.
Rob Perkins
Everything looks fantastic and seems in good order! Nice work on the magnetization; really above and beyond the call of duty there...
Jason Boss
They look fantastic and I’m looking forward to playing some games with them. I appreciate your fast replies to my emails and great customer service.
Rob Perkins
I got all of the Steel Legion and DE characters in the mail today! Extremely pleased by the results! You've done a fantastic job in every regard. Genuinely your best work yet in my opinion!
You should be very proud of such excellent service. :) Thanks again!
Adam Selfridge
All arrived safe and sound (and QUICK). Thanks as always Navin.
The minis look great and fit with the rest perfectly
Cant wait to put them on the table!!!
Ben French
The packages arrived last week. They look great! Thank you for keeping the spoiler ones in their boxes. I'm sure they'll be great, too!
Anthony D'Mello
Great news. Everything arrived, with plenty of time for me to do the final touches. And they look great. I don't think you charge enough!
Henry Cipolla